Reducing Burnout Among First Responders Through Trauma-Informed Workplaces
Background
First responders face intense work-related stress, especially during public health emergencies like COVID-19. Organizational environments play a critical role in either increasing or reducing burnout, affecting the health, well-being, and retention of these essential workers.
Purpose
This study examines how a trauma-informed organizational climate, built on safety, trust, choice, collaboration, and empowerment, affects burnout among first responders. It also explores how such a climate can reduce the negative effects of role strain and identifies workplace practices that improve well-being.
Outcome
Survey results from over 3,500 first responders show that trauma-informed workplaces are linked to lower burnout and help buffer the effects of job-related strain. Interviews highlight that limited communication, staffing shortages, and lack of time off increase burnout, while open communication, adequate resources, collaboration, and problem-solving improve the work environment. These findings demonstrate that trauma-informed practices can strengthen first responders’ resilience and support healthier, more sustainable workplaces.